1. Information We Collect
To provide you with expert photography equipment sales and reliable repair services, we collect essential operational data. This ensures your transactions are secure and your gear is properly tracked throughout its time in our workshop.
- Contact details, including your name, email, and phone number, utilized to update you on gear availability or servicing milestones.
- Equipment history and diagnostic logs specifically related to the cameras and lenses you entrust to our technicians.
- Transaction records associated with your purchases of new or used photography gear.
2. How We Use Your Data
The information we gather is used strictly for operating our camera shop and workshop. We do not engage in broad generic retail marketing or sell your data to third parties. Your information allows us to:
- Process and fulfill orders for cameras, lenses, and related photography accessories.
- Communicate clearly regarding your ongoing equipment repairs, routine maintenance, or sensor cleaning services.
- Maintain accurate service logs to validate warranties and inform future technical diagnostics.
3. Data Protection and Rights
We implement robust security measures to protect your personal details and servicing records. We retain this information only as long as necessary to provide our specialized services. You hold the right to request access to the information we have on file, to update your contact details, or to ask that we securely delete your history from our workshop database.
4. Contact Information
If you have questions about how Shutter & Lens manages your information, or if you wish to exercise your data rights, please reach out to our team directly through any of the secure channels below.